While it's possible you could make things work without knowing the installer code for your panel, there are a number of things that may need to be changed in the panel programming. You can manually enable this setting by connecting to your AlarmDecoder and issuing the following command: CCOM=Y Please note that if you flash your firmware AFTER configuring the device then you will need to go save your settings again, or manually enable it as described below. Normally this is set by the AlarmDecoder Modem Configuration utility when you configure your device. There is one new setting to enable communication with the panel: COM. You can find the firmware downloads here.ĭo I need to change any settings on my AlarmDecoder? However, you do need to flash firmware version 2.2a.8.2 or later onto the AlarmDecoder. See the pictures to the right for examples.Īll of our devices are currently supported by the AlarmDecoder Modem. You can determine the revision of your panel by again checking the panel circuit board for a chip & socket with a sticker on it. Next, you need to confirm that the panel software revision meets the level required to support internet downloading. If you don't know the model off-hand it's usually found on the panel circuit board, either as a sticker or printed directly on the board, and is normally a part of a larger identifier. The first thing you need to check is the model of the panel.
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